It is said that only those companies, who own a stable and trouble-free product, can provide prompt and efficient after-sales support to their clients. Believing in the same philosophy, we have always striven to build a product that is user-friendly, stable and robust thereby minimising the necessity of after-sales support. We offer a comprehensive suite of services, at reasonable charges, to help our clients make best possible use of our products. All these services are offered by us. The same are listed below:
Though Visual Accounting is a very user-friendly product, you might still require a Visual Accounting expert to train your staff or to implement Visual Accounting as per the needs of your organisation in order to enable you to make use of Visual Accounting most effectively. The implementation includes understanding the needs of your organisation and configuring Visual Accounting accordingly.
After the expiry of warranty period, you may go for an AMC with us by paying the necessary AMC Charges. The AMC covers:
Data Recovery
If your data gets corrupted because of any reason like virus attack, media failure or sudden power failure etc., we can try recovering the same either fully or partially, though it is not guaranteed. Again, you have to send us the backup of your data.
Password Recovery
If you forget your password, you can get the same recovered from us. For that, you have to send us the backup of the data.